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Policies

Refunds/Returns

We strive to get full satisfaction from our customers, so if for any reason you decide to make a return you may do so. However, intimate items from the Gorgeous Secrets collection are non-refundable.

  • You must notify us first via email within 14 days of receiving the package that you would like to make a return. 
  • The hair must remain unaltered and unused if the package was opened.
  • You are responsible for shipping charges for hair returns. 
  • You must provide us with a tracking number as well.
  • Your refund will be processed when we receive your package.