Policies
Refunds/Returns
We strive to get full satisfaction from our customers, so if for any reason you decide to make a return you may do so. However, intimate items from the Gorgeous Secrets collection are non-refundable.
- You must notify us first via email within 14 days of receiving the package that you would like to make a return.
- The hair must remain unaltered and unused if the package was opened.
- You are responsible for shipping charges for hair returns.
- You must provide us with a tracking number as well.
- Your refund will be processed when we receive your package.