Policies

Refunds/Returns

We strive to get full satisfaction from our customers, so if for any reason you decide to make a return you may do so. However, intimate items from the Gorgeous Secrets collection are non-refundable.

• You must notify us first via email within 14 days of receiving the package that you would like to make a return. 
• The hair must remain unaltered and unused if the package was opened.
• You are responsible for shipping charges for hair returns. 
• You must provide us with a tracking number as well.
• Your refund will be processed when we receive your package.